Return Policy

 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or exchange]. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within [30] days of product delivery. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, [please email customer service at theeggdropper.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number,] place the item securely in its original packaging and [include your proof of purchase, and mail your return to the following address:

TP2 Products, LLC

c/o Designlynx
650 N. Cannon Ave.
Lansdale, PA 19446
Attn: Returns
RMA # –
Please note, customer will be responsible for all return shipping charges. We recommend that you use a trackable method to mail your return.

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least 30 days from the receipt of your item to process your [return] or [exchange]. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company billing date. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be [returned] or [exchanged]:
Physically defective attributed to user
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:
info@theeggdropper.com, Attn: Customer Service